If you are thinking of using Lee Atkins for your next house move, then I strongly advise you to find someone more professional.  We used them to move us back to the mainland because of my husband’s failing health.  They arrived nice and early on 2nd March 2021 and started to pack.  The 2 boys were very polite and we made them numerous cups of tea.  Because of my husband’s health and both our ages (75 & 76) we decided to let the movers pack everything.  BIG MISTAKE!!!!!  When they said they had finished we asked one of the lads if all the wardrobes were empty, to which he said yes.  We decided to check anyway.  All our clothes were still left in our fitted wardrobe so we had to call the lads back just as they were about to leave.  The elder of the 2 picked a fairly large box, took the clothes out of the wardrobes on the hangers, folded them in half and put them into the bottom of the box.  My husband asked ‘Do you not have wardrobe boxes?’ to which he answered yes.  He said he couldn’t get to the wardrobe boxes because they were hidden at the back of the cab.  Among our clothes were several, very expensive, leather coats and jackets which were made in America.  A couple of them had leather fringes hanging on them and a lot of native American Indian beading.  We were not happy to find them with fold marks on them when we took them out of the boxes.  We also noticed, when we finally unpacked our goods, that several kitchen utensils were missing and had been left behind.  We managed to get a few of them back from the new house owners.  They had also packed the Isle of Wight telephone directory which we would not need on the mainland, the central heating thermostat so the new owners had no heating or hot water, plus other items which should have been left.  I have a large LP record collection and the younger lad, when he packed them, just put them in a box one top of the other and marked the box as books.  I can understand a lad of his age not knowing what an LP record is but common sense should tell you, if you are not sure about anything then ask.  When we finally managed to empty all our boxes we found a lot of breakages.  These broken items were very precious to me as they were given to me by friends and family, plus some of them belonged to my mother which she had as gifts from 1960 onwards.  I entered a claim on the remover’s insurance but because it had been more than one week my claim was turned down.  I complained about this and said it was not fair because my husband is 76 years old and disabled and I am 75 years old and also my husband’s carer.  There was no way we could unpack, check everything and put things away within 7 days.  Even if it had been when we were younger and working almost 24/7 there would be no way to check everything in the time allowed.  We had already lost one day because we did not move until the 3rd March, the day after the packing.  We moved to the Island 8 years ago with a removal company from the mainland and had no problems, no breakages or upsets whatsoever.  We returned to the mainland with a local company and have had so many problems.  I have been having telephone conversations and emails with, I assume, one of the managers and he said that he would try and get some compensation for my breakages, but it would not be anything near what I had claimed for.  Today, Monday 19th July (yes, it has been going on this long!) I telephoned the movers, again, and was told that my case was to be closed and that Lee Atkins would not be making an offer of compensation.  So, I now have the cost of all my telephone calls to Lee Atkins plus the cost of getting some of my breakages repaired, which will not be cheap.  All of this on a pension.  If you are thinking of moving house then heed my words – STAY WELL CLEAR OF LEE ATKINS!

Removers Reply

Just wanted to say a huge thank you for how brilliant everyone was on our move on 21st April – you all made what is a very stressful day so much easier; you were all so approachable, friendly, patient, professional, and unbelievably hard workers! We couldn’t believe just how fast you got us moved, and how you managed to get all our stuff in the van, as I was sure you never would be able to, and you easily proved me wrong! I will be recommending you to everyone I know, and I really do appreciate all your hard work. Thank you! Pam Lawrence

Amazing generous and kind people. Went out of their way to help my disabled mother right before Christmas. Cannot recommend enough! Thank you so much! Jen Huntley

We used Lee Atkins transport on recommendation for our house move on November 1st. Well what can I say guys, you were brilliant !! Moved from Arreton to Newchurch which is no great distance but having lived in Arreton for 20yrs there was just so much stuff. Couldn’t have done it without you, thanks so very much Jamie,Frankie, Scott and Mike, and of course Lee.
Steve & Caroline.

Recently used lee’s team to help us move. There was a small mix up with what/how much was being moved by his team but it was worked out and I was really happy with the outcome. The lads who did the removal were fantastic, professional, friendly, honest, hardworking. They worked well together, communicating with each other to move everything safely and quickly. Thanks guys, I would highly recommend Anna Wilcox

The family company have moved me on many occasions through out the years.
They are hard working, reliable, no job to hard, they get on with it and at the same time professional. They have a great time, they make your move soooo much Easier, they take the stress away 😊😊😊

Jacqueline Levy We used them and they are fab x

My experience with Lee Atkins and the sister company Mews the Movers (run by his father) goes back over 10 years. I first used them when I was moving my office and have since used them personally more than half a dozen times (I have lost count). They are a first class company, helpful, obliging, cheerful and those lads are VERY strong. I wouldn’t use anyone else. I have recommended them to several friends who have been equally delighted with the service. Top company and delightful family.
Joyce Love

Thank you so much for such a smooth move. My parents in law had been in there house for 57 years in London before there move to the island yesterday. Your guys were fab. So nice and so helpful. They made us all feel like we mattered, rather than just being another customer. They plumbed in their washing machine and dish washer and made sure everything was left in easy access for them. They even told us jokes along the way. Can’t thank you enough. Highly recommend you guys to anyone. Thank you again, Bridget Jones xxx

Jason Williams Removals – A big thank you to Lee Atkins transport for his recent porter assistance given when our company visited the Isle Of Wight. Lee was absolutely brilliant and the boy did good !!